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KnowledgeBase
296 Posts |
 Posted - 25 Feb 2002 : 17:30:42
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Q: I just can't seem to get connected using ActiveSync. What's wrong?
Try the following:
1. Make sure your cable is truly null modem. Your null modem cable must also be fully connected (CTS, RTS, DTR, DSR). You can check the Graphics Client cable drawings on the Developer's page for a sample of a cable that works.
2. Click the ActiveSync icon on your PC and select Get Connected from the File menu. It should be actively scanning for your device when you run REPLLOG (the timing of getting both systems searching for each other is sometimes important).
3. Reset the CE device and follow the instructions from the beginning.
4. If REPLLOG doesn't connect within a few seconds of being run, tap the CANCEL button and retry.
5. If you get the "Verify COM Port Availability" dialog shortly after telling ActiveSync to Get Connected, you may not be connected to the right port of the CE device, or your cable may have a problem.
6. You can test the serial connection to your desktop PC by shutting down ActiveSync and running Hyperterminal at 19200,8N1. When you run REPLLOG, you should see "CLIENT" appear in the Hypterterminal window each of the four times the CE device tries to connect.
7. If you're using Serial port 3 on the Graphics Client Plus or Graphics Master, make sure that you are using adapter cable 610110-4004B. Cable 4004A does not loop the DTR signal back to the PC (the PC ActiveSync application looks at DTR to determine if a device is connected).
8. A bug in some releases of CE reduce the number of chances you have to get connected. Consider loading a build created in late June 2001 that adds DataSync components from Microsoft.
9. Make sure that ActiveSync has the communication protocol you are trying enabled. For example, if you are connecting with a null modem serail cable, make sure that ActiveSync has serial communications enabled. These settings are available through the ActiveSync interface under File | Connection Settings...
For more about ActiveSync on ADS products, see the ActiveSync topic index.
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ADS Knowledge Base |
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steve
28 Posts |
Posted - 19 May 2003 : 15:42:46
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| None of this stuff works. Can't these machines (Bitsy Plus with .NET) be setup any better in the first place before they get into our hands to make sure that they are able to activesync? I've tried COM and USB on multiple PCs with multiple Bitsy boards, to no avail. You've taken away the ability to program with an ATA card, but not given a suitable replacement. |
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