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 FlashFX Disk erased after sitting for a few days		  Forum Locked
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janetjek

2 Posts
Posted - 24 Oct 2007 :  13:43:44  Show Profile
The contents of FlashFX Disk seem to have been erased on their own. The first time the system sat for about 1 week, the second time for a weekend.

The first clue is that the user is forced to recalibrate the touch screen. After that, the specific data that was copied to FlashFX Disk/Start is also gone.

Do you have any suggestions for what might be causing this?

Thanks.

grenierm

133 Posts
Posted - 24 Oct 2007 :  14:55:40  Show Profile  Email Poster
This message has been taken offline and is being handled directly with the customer.
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ksadowski

3 Posts
Posted - 14 Nov 2007 :  08:08:46  Show Profile
We have seen the same problem with two of our production units in less than a month. Was the cause for this problem found?

Thanks
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grenierm

133 Posts
Posted - 14 Nov 2007 :  10:23:26  Show Profile  Email Poster
Thanks for your question.

The customer experiencing this situation has been unable to reproduce the failure.

If you are able to reproduce this failure, send Applied Data Support an email at support.us@eurotech.com
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