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akidder

1519 Posts
Posted - 29 Apr 2004 :  18:30:01  Show Profile  Email Poster
Procedure for Product Returns and Repairs

If you have a product that you purchased from Eurotech Inc, Applied Data Systems, or Arcom that is in need of repair, you will need to make use of the RMA (Return Material Authorization) procedure.

The first step in the returns process is to fill out the RMA Request Form.

Please read the repair policies posted on the form before submitting your request. If you are uncertain about the need for repair, feel free to drop us an email at support.us@eurotech.com.

Edited by akidder 19-July-2006: Moved from Documentation forum to CE FAQ so that all web visitors can access the RMA request form without a forum login.
Edited by akidder 15-Apr-2008: Moved to new Announcements and Shared Files forum.
Edited by ljoy 6-May-2008: Updated RMA form link.
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